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職位招聘

博純公司 - 技術服務工程師
Perma Pure - Technical Service Engineer

發布日期

2017-04-18

職位類別

客戶服務

工作地點

北京

公司 / 部門

博純

COMPANY OVERVIEW 公司簡介

Perma Pure is the worldwide leader in providing unique gas sample conditioning solutions. We use Nafion along with a broad array of technology and expertise to help our customers analyze gas stream samples safely and accurately. Perma Pure China business is put on a steep growth path but required the expertise of this position with a proven-track-record in related-industry to achieve operations excellence, taking multiple roles in tech support, System field service and sales support.

REQUIREMENTS, EDUCATION, TRAINING/EXPERIENCE 職位要求

1. University degree in electronic & mechanic engineering
機械/電子專業學士學位
2. 3+ years of experience in an engineering or technical role; experience in the chemical process, petroleum, scientific instruments with CEMS (continuous emission monitoring system) application knowledge. Experience in gas analyzer industry is a plus
3年以上工程或技術經驗,具有連續煙氣監測系統的知識和經驗;最好熟悉過程工業如化工、石化及科學儀器和氣體分析行業背景
3. Ability to read and interpret technical specifications, process flow diagrams, P&IDs, and wiring diagrams 能夠解讀機械電子技術規格和管線圖等
4. Familiarity with process monitoring equipment and/or instrumentation is required
熟悉過程監控設備儀器等
5. Experience working in an ISO 9001 environment or regulated industry is a plus
最好有ISO9001行業工作背景
6. Manufacturing engineering experiences, installation, maintenance & repair work
制造工程經驗,熟悉儀器設備安裝、維護和維修
7. Able to work with minimal direct supervision
較強的自我管理能力

RESPONSIBILITIES 工作職責

1. Provide technical support and field service to customers and distribution channels
為終端用戶和分銷渠道提供技術支持和現場服務
1) Answer technical questions 解答技術問題
2) Diagnose repair requests and identify root cause 診斷維修需求并確認原因
3) Complete warranty and service repairs 提供保修和維修服務
4) Provide site installation and maintenance for System products
提供系統儀器的現場安裝和保養服務
5) Provide technical and service training to end-users and distribution channels
為客戶提供技術和服務相關的培訓,如問題判斷、儀器安裝及維修保養
2. Provide technical support to Sales Team 為銷售團隊提供技術支持
1) Answer technical inquiries from existing and prospective customers
解答客戶技術問題或提供技術反饋
2) Develop and/or customize technical literature for the market
編制和整理用于市場和銷售的技術文檔
3) Act as inside sales person to supplement (and back up) the Sales Manager
為銷售團隊提供銷售支持
3. Coordinating field service work and to maintain relation with sales channels and end-users
會同客戶協調現場技術服務并維持良好業務關系
4. Supporting company policies and procedures, goals and objectives, local regulations, and goods quality assurance practices. 支持和貫徹執行公司規章和行業法規,保證服務質量
5. Maintains safety and quality standards at all times. 高標準執行安全控制措施
6. All other duties as assigned. 履行其他指定的職責

COMPETENCIES 能力要求

1. Good Communication Skills, Results Orientation, Flexibility, Adaptability, Attention to Detail, Takes Initiative/Highly Motivated, Concern for Quality & Safety.
較強的溝通能力,結果導向,適應力強,注重細節,積極主動,關注質量和安全等
2. Ability to prioritize multiple projects, Be enthusiastic, cooperative, and positive behavior with team work oriented.
能夠很好地計劃并執行多任務和多項目操作,展現積極良好的團隊協作精神


上一條職位: 比業電子公司 - 銷售部文員實習生
下一條職位: 福帝斯公司 - 質量工程師

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